GENERAL TERMS AND CONDITIONS – RESELLERS 2025
ARTICLE 1: PREAMBLE
These terms of sale are concluded between RIVIERA BELLA SA, a company under Belgian law, headquartered at Rue de l’Abbaye 67, 1050 Ixelles, BELGIUM, registered with the Crossroads Bank for Enterprises under No. 0656.724.741 and VAT number BE 0656724741, and any individual or legal entity purchasing its products.
ARTICLE 2: ENFORCEABILITY OF TERMS
All sales are made exclusively under these general terms and conditions. Placing an order implies full acceptance and legally binds the Buyer.
ARTICLE 3: INTELLECTUAL PROPERTY
All technical documents, products, and photographs provided remain the exclusive property of the supplier, who retains all intellectual property rights. Clients agree not to use or share these materials in a way that may infringe upon these rights.
ARTICLE 4: ORDERS
Each order is final, handcrafted, and customized per client. Sales are only valid upon written acceptance by the supplier. Please plan your orders ahead.
Orders must be sent by email to admin@lebonandlebon.com or via the professional area of our website http://www.lebonandlebon.comAll requested details must be included. Upon acceptance by RIVIERA BELLA SA, the order becomes irrevocable. Unless agreed otherwise, orders must be a minimum of €150 and include at least 6 units (or multiples of 6) per reference.
ARTICLE 5: ORDER CANCELLATION
Orders cannot be cancelled without prior written consent from RIVIERA BELLA SA. If cancelled during execution, any item already being shipped will be billed. Changes to the order's volume or composition will only be accepted if requested in writing (email or via the website) and approved by RIVIERA BELLA SA.
ARTICLE 6: DELIVERY
Depending on product availability, delivery time is 10 working days from order receipt. Deliveries are made under Incoterm EXW, to the location designated by the buyer. The timeline is indicative only and depends on transporter availability and order volume. Delays do not justify cancellation. Buyers must verify quantity and visible defects immediately upon delivery. Free delivery in the EU applies for orders above €300
ARTICLE 7: STORAGE AND PRESENTATION
Products must be presented and sold in a way that maintains their integrity. RIVIERA BELLA SA is not responsible for damage resulting from abnormal storage conditions.
ARTICLE 8: PRODUCT ASSORTMENT
To avoid stockouts that could damage the brand’s image, the Buyer agrees to maintain the minimum product assortment in the designated “Vital Space” on the shelf throughout the year.
ARTICLE 9: MERCHANDISING
The Buyer agrees to provide visible, year-round shelf space for the brand’s products — the “Vital Space.”
ARTICLE 10: RETURNS
Except in cases of error or defect attributable to the seller, products cannot be returned or exchanged without prior written approval. Only unopened products in original packaging are eligible, shipped at the Buyer's expense. A 20% restocking fee applies if the return results from client error. Approved returns will result in a credit after quality and quantity checks. Return costs are covered by RIVIERA BELLA SA only in case of confirmed defect or missing goods.
ARTICLE 11: WARRANTY
Any claims, excluding hidden defects, must be submitted within 2 days of delivery. After this period, claims are inadmissible. RIVIERA BELLA SA commits to replacing defective items, provided they were stored appropriately.
ARTICLE 12: ONLINE SALES / RESALE RESTRICTION
Online sales by the Buyer require prior written approval. Resale on third-party platforms e.g., Amazon, Taobao, … As a general rule, any online sales platform specializing in promotional pricing or clearance sales, is strictly prohibited. Breach of this clause results in immediate termination of the business relationship. Unauthorized resale exposes the offender to liability and damages.
ARTICLE 13: PRICES
Unless agreed otherwise, prices are exclusive of tax. New prices apply automatically from the date on the new price list. Invoices are based on the price at the time of order receipt.
ARTICLE 14: PAYMENT, CONTRACT TERMINATION & PENALTIES
Invoices are payable at the time of order unless otherwise agreed. Payments must be made by bank transfer to RIVIERA BELLA SA’s account: BE94732040057314. Further deliveries may be withheld in case of unpaid invoices. No early payment discount is offered. As per articles 441-6 and D.441-5 of the French Commercial Code, late payments incur penalties equal to nine times the legal interest rate. Additional compensation may apply if recovery costs exceed the fixed indemnity.
ARTICLE 15: RETENTION OF TITLE
Delivered products remain the sole property of RIVIERA BELLA SA until full payment. Under EXW terms, risk transfers to the reseller upon product handover to the carrier or third party at our warehouse.
Transport, insurance, and related costs are borne by the Reseller.
ARTICLE 16: JURISDICTION
If no amicable agreement is reached, the courts of Brussels, Belgium have exclusive jurisdiction over any disputes.